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Salesforce Business Systems Analyst

Lead

Ref · CND-85553

Experience
17 yrs
Region
Minneapolis–St. Paul metro
Availability
Available now

Salesforce business systems analyst with 17 years on the platform, including 16 as a business analyst and five in administration. Broad depth across Sales, Service, and Financial Services Cloud, turning stakeholder requirements into scalable configuration. Has partnered directly with C-level leadership on high-profile initiatives and consistently leads UAT, backlog grooming, and cross-functional stand-ups.

  • Led a Lightning implementation that replaced a homegrown CRM, training staff across the US and Europe.
  • Delivered three major initiatives alongside a CIO and CTO.
  • Manages users, permission sets, workflows, and Copado-based deployments.
  • Leads UAT, backlog grooming, and sprint ceremonies across Agile cycles.

Technical Expertise

  • Salesforce
  • Sales Cloud
  • Service Cloud
  • Financial Services Cloud
  • Copado
  • Jira
  • Confluence
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